Delivery Startup exceeds internal and external users expectations with top of the line Custom Solution Custom
Our end-to-end solution development partnership with the largest restaurant chain in Honduras.
Month
Initial Development of MVP
+ Million
Orders processed and delivered
+
Delivery Drivers Managed
+
Admin users from 15 different departments
+
Downloads of the APP
+
Customers Fully Registered
At Glance
Industry:
B2B - SaaS
atGlance.companySize:
Multinacional Enterprise
Goal:
Create and Build a Food Delivery Platform
Technologies Used:
End-to-End Development, One operation One platform.
CIT Built 7 Custom Solutions for Bip Bip.
The 3 main systems are the Bip Bip Customer App in IOS and Android. The Bip Bip Driver (or Delivery) App in Android and the main WEBAPP admin Backoffice.
CIT also developed a custom solutions for their in restaurant POS system and their Call Center System where orders from Bip Bip come in and the staff can manage them.
15 departments of Grupo Comidas utilice and depend on the Bip Bip Platform for their daily operations. CIT was also involved in branding, legal, and operations of the APP as well as Trainings of all of the Bipers (drivers) all over Honduras. (16 Cities and over 400 drivers)
Taking advantage of a bad situations and build something revolutionary.
CIT started development of Bip Bip 6 months before March 2020 (The start of the Coronavirus Pandemic Shutdowns). Because of this the world and specially Honduras started going thru a very big change in terms of technology.
Businesses had to change and adapt to current conditions to stay alive. Food delivery was the only way for restaurants to survive. Even now that restaurants have reopened to the public, there still are many customers that changed their way of interacting with providers for good.
CIT analyzed all this changing behaviours and with our Clients consent we re-designed the app before launch and added many features like the contactless payments, electronic signatures and a In restaurant contactless experience.
App Stack
- 1Bip Bip Customer APP
- 2Bip Bip Customer Web APP
- 3Bip Bip Driver APP
- 4Bip Bip Admin Panel Web APP
- 5Bip Bip Restaurant Web APP
- 6Bip Bip Contact Center Web APP
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Delivered Services
Dev Lab
Mobile and Web Applications Desktop, End to End
IT Outsourcing
24/7 IT Technical Support ( Tiers I & II) 24/7 Customer Technical Support
Design Lab
UX/UI Design Design Systems & Style Guides
Micro Services
Branding, WIX & Shopify one stop setup, Advanced Websites
Our Process
Process Analysis
We started the project by visiting a few restaurants Grupo Comidas operates to see and learn how they operate their kitchens, order dispatch and timings. We also met with many senior and mid level operations staffers with whom we discussed the whole process.
Development
During the Development phase we worked on weekly sprints, setting goals and a global roadmap for the project. We showcased our results in frequent demos to validate ideas quickly and be able to finish the project without any issues.
Process Analysis
We started the project by visiting a few restaurants Grupo Comidas operates to see and learn how they operate their kitchens, order dispatch and timings. We also met with many senior and mid level operations staffers with whom we discussed the whole process.
Development
During the Development phase we worked on weekly sprints, setting goals and a global roadmap for the project. We showcased our results in frequent demos to validate ideas quickly and be able to finish the project without any issues.
Process Analysis
We started the project by visiting a few restaurants Grupo Comidas operates to see and learn how they operate their kitchens, order dispatch and timings. We also met with many senior and mid level operations staffers with whom we discussed the whole process.
Development
During the Development phase we worked on weekly sprints, setting goals and a global roadmap for the project. We showcased our results in frequent demos to validate ideas quickly and be able to finish the project without any issues.
Gallery
